Copia Scientific sells certified pre-owned capital laboratory equipment and provides multi-vendor service, specializing in automated liquid handling systems. Our customers are primarily in biotech, biopharma, pharma manufacturing, clinical diagnostics, academic research, CROs, food testing, and environmental labs. We target decision-makers involved in equipment purchasing and service management, including procurement managers, lab managers, automation engineers, R&D directors, and operations managers. Their main challenges include long OEM lead times, high equipment costs, unresponsive service, limited budgets, and the need for single-source service across multiple brands. Our solutions focus on faster lead times, cost savings, OEM-level quality, and ongoing support for discontinued products.